Shipping & Returns
SHIPPING
Delivery generally takes 24-72 hours from acceptance of the order.
For shipments outside the Italian or European borders, shipping costs and delivery times may vary.
For shipments to countries outside the European Union, any customs import charges shall be payable by the recipient.
PAYMENT
SETA NUDA accepts several payment methods:
Credit Card
Paypal
Cash on delivery (only in Italy)
Scalapay (Only in Italy)
RETURN AND EXCHANGE
All returns must be made, no later than 14 working days from the date of receipt of the products, by sending an e-mail to setanuda@yahoo.com or filling out the form by accessing your private area.
The cost of the return in Italy is €10 and is charged to the customer, it is free of charge for all orders over €150.
Service costs for returns from abroad shall be borne by the customer.
Please contact us at setanuda@yahoo.com explaining the reason for the return and your order number.
We will send you the coordinates necessary for the return and, once the order arrives at our warehouse, we will start the refund procedure.
If you need to change size or article, the cost of the service is borne by the customer.
Please contact us at: setanuda@yahoo.com explaining the reason for the change and the order number.
As soon as we receive the parcel containing the article to be exchanged, we will send the new order.
REFUND POLICY
The refund will be made within 14 working days from the receipt of the return and the amount, with a deduction of any shipping costs, will be re-credited using the same payment method.
CUSTOMER AREA
You can place an order as a guest without creating an account. However, without an account you will not be able to monitor the status of the order or its return. We recommend that you create an account in order to access your order history and personal information.
Country | Shipping cost |
|---|---|
USA and Canada,Australia, New Zealand,Argentina, Brazil, Japan, South Korea, Saudi Arabia, United Arab Emirates,
Kuwait, Bahrain, Qatar, Brunei,SAR Hong Kong, Bangladesh,Bhutan, Cambodia, China, Philippines, India, Indonesia,Laos, Malaysia, Myanmar (Burma),Nepal, Macao SAR, Singapore,Sri Lanka, Taiwan, Thailand, Vietnam | 12€ |
Austria, Belgium, Czech Republic,Denmark, Finland, France, Greece, Hungary, Ireland, United Kingdom, Luxembourg, Monaco, Netherlands, Portugal,Sweden,Spain,Poland, Germany, Romania, Bosnia and Herzegovina,Vatican,Croatia, Estonia, Gibraltar,Italy,Iceland, Latvia, Liechtenstein, Lithuania, Montenegro, San Marino,Slovakia, Slovenia, Albania,Cyprus, Andorra, Switzerland | 10€ |
Italy | 7€ |
Bulgaria | 3€ |